Support

Hydro Athlete helps athletes track hydration, plan training, and connect with their team.

Contact: support@hydroathlete.app — we answer within 24 hours

How do I join a team?

Create an account or sign in, then go to Team → Join with a code. Ask your coach for the team's current 8-character code. One code works for the whole team. Codes expire after 14 days; when a coach replaces a code, the old one stops working.

How does a coach create a team?

Sign in and open Team → Create a team. Enter the name, choose the team type, then create and share an invite code with your players. Use the same code for everyone. Creating a team requires an adult account.

How do I add a profile photo or About me?

Open Profile → Optional details and edit your Team profile. Choose a photo, add About me, then tap Save profile. These details are shown to your team. About me can be up to 280 characters and cannot include links.

What do teammates see?

If you turn on readiness sharing in Settings, teammates and your coach see a daily green, yellow, or red category. They never see your hydration numbers. Your team profile can also show your photo, About me, and eligible social handles.

How do I report or block someone?

Open the teammate's profile from the Team roster and choose Report or Block. Reports include a reason and your note, and are reviewed within 24 hours. Blocking hides that person's content for you.

How do I leave a team?

As an athlete, open Team, choose Leave team, and confirm. Contact support if you are a coach and need help leaving.

How do I delete my account or phone data?

Settings → Delete account removes your online account. Data on the phone is separate: Settings → Delete all data erases saved data for everyone using the app on that phone.

Can I use Hydro Athlete without an account?

Yes. Choose Continue without an account to use hydration logging, goals, history, reminders, and your athlete profile on this phone. You need an account to join or create a team.